At juan65, we take your privacy seriously. This page explains what personal information we collect, why we collect it, how we use it, and what your rights are as a player registered on our platform in the Philippines.
Your privacy matters to us. Juan65 is committed to protecting the personal data of every player on our platform. This Privacy Policy applies to all users of juan65, including registered players, visitors, and anyone who interacts with our website or mobile platform. Please read it carefully before creating an account.
Welcome to the juan65 Privacy Policy. This document explains how juan65 — the online gaming platform available at juan65.com — collects, uses, stores, and protects the personal information of its users. It applies to all interactions with our platform, whether through the website, mobile browser, or any other channel through which juan65 delivers its services.
Juan65 is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, as well as any other applicable data protection regulations. When you use juan65, you trust us with your personal information. We take that trust seriously, and this policy is our commitment to being clear and honest about what we do with that information.
This Privacy Policy should be read together with our Terms and Conditions. By creating an account on juan65 or continuing to use our services, you confirm that you have read and understood this policy.
For the purposes of this Privacy Policy, juan65 acts as the data controller — meaning we are responsible for deciding how and why your personal data is processed.
If you have any questions or concerns about how juan65 handles your personal data, you can reach our Data Protection contact at support@juan65.com. We aim to respond to all privacy-related inquiries within five (5) business days.
Juan65 collects the following categories of personal data from players and visitors:
| Data Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID details | Yes — for account verification |
| Contact Data | Mobile number, email address | Yes — for account communications |
| Financial Data | GCash/Maya account reference, bank account name, transaction history | Yes — for deposits and withdrawals |
| Technical Data | IP address, device type, browser type, operating system | Collected automatically |
| Usage Data | Games played, betting history, session duration, pages visited | Collected automatically |
| Communications Data | Support chat transcripts, email correspondence | When you contact us |
| Marketing Preferences | Opt-in/opt-out choices for promotional emails and SMS | Based on your choices |
Juan65 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or regulation and only with your explicit consent.
Juan65 collects personal data through the following channels:
Juan65 only collects the minimum amount of personal data necessary for the purposes described in this policy. We do not collect your data out of curiosity — every piece of information we ask for has a clear and specific reason behind it.
Juan65 uses your personal data for the following purposes:
Juan65 will never use your personal data for purposes beyond those listed here without notifying you first and, where required by law, obtaining your consent.
Juan65 processes your personal data on the following legal grounds:
Juan65 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of third parties, strictly for the purposes described in this policy:
All third parties who receive your data are required to handle it in a manner consistent with this Privacy Policy and applicable data protection laws. Juan65 does not authorise third parties to use your personal data for their own independent purposes.
Juan65 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or disclosure. These measures include:
While juan65 takes every reasonable precaution, no digital platform can guarantee absolute security. If you ever suspect that your account has been compromised, please contact our support team immediately at support@juan65.com.
Juan65 retains your personal data for as long as your account remains active and for a period thereafter as required by law or legitimate business purposes. Specifically:
Once the applicable retention period has passed and there is no ongoing legal obligation to keep your data, juan65 will securely delete or anonymise it.
Juan65 uses cookies and similar tracking technologies to improve your experience on the Platform. Cookies are small files stored on your device that help us recognise you, remember your preferences, and understand how you use our site.
We use the following types of cookies:
You can manage or withdraw your consent to non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Platform. Disabling essential cookies will prevent you from logging in or using key features of juan65.
As a data subject under the Philippines Data Privacy Act of 2012, you have the following rights with respect to your personal data held by juan65. We are committed to honouring these rights within the timeframes required by law.
You have the right to know what personal data juan65 collects about you, why we collect it, how long we keep it, and who we share it with. This Privacy Policy is our primary means of fulfilling this obligation.
You can request a copy of the personal data juan65 holds about you at any time. Submit your request to support@juan65.com, and we will respond within 15 business days.
If any of your personal data held by juan65 is inaccurate or incomplete, you have the right to request that we correct it. You can update basic account details directly from your account settings.
You may request the deletion of your personal data in certain circumstances — for example, where it is no longer necessary for the purpose it was collected. Note that some data must be retained to comply with legal obligations even after account closure.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can opt out of marketing communications directly from your account settings or by contacting support.
You may request a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible, so that you can transfer it to another service if you wish.
If you believe that juan65 has processed your personal data in a manner that violates the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission of the Philippines.
To exercise any of the above rights, contact our support team at support@juan65.com with the subject line "Privacy Rights Request." We may ask you to verify your identity before processing your request.
Juan65 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification steps to prevent minors from creating accounts.
If juan65 discovers that personal data has been collected from a person under 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has created an account on juan65, please notify us immediately at support@juan65.com.
The juan65 Platform does not contain links to external third-party websites. However, some of the games available on the Platform are provided by third-party game developers who operate under their own terms and privacy policies. Juan65 is not responsible for the data practices of third-party game providers beyond the contractual obligations we place on them.
When you interact with payment services such as GCash or Maya to fund your juan65 account, you are also subject to the privacy policies of those respective services. Juan65 recommends reviewing the privacy documentation of any payment provider you use.
Juan65 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email and display a notice on the Platform.
The "Last updated" date at the top of this page reflects when the current version of the policy was published. Your continued use of juan65 following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes.
We encourage you to review this page periodically to stay informed about how juan65 protects your data.
If you have any questions, concerns, or requests related to this Privacy Policy or the way juan65 handles your personal data, please reach out to us through the following channels:
We aim to respond to all privacy-related inquiries within five (5) business days. For urgent matters concerning account security or suspected data breaches, please use live chat for the fastest response.
These aren't just words — they're how juan65 actually operates every day.
Every piece of data you send to and from juan65 is encrypted using SSL/TLS. Your login credentials, financial details, and personal information travel securely — no exceptions.
Juan65 gives you real control over your data. Request a copy, ask for corrections, opt out of marketing, or request deletion — all available through your account or by contacting our support team.
Juan65 has never sold player data to third parties and never will. Your information is used solely to operate the Platform and improve your experience — nothing more.
Juan65 operates in full compliance with the Philippines Data Privacy Act of 2012. Our data processing practices are designed around the rights and protections this law guarantees to Filipino citizens.
We don't hold onto your data indefinitely. Juan65 has defined retention periods for every data category, and data is securely deleted or anonymised once those periods expire.
Questions about your data? Our support team is available around the clock. Whether it's a data access request, a correction, or a deletion request — we'll help you sort it out.
Now that you know exactly how juan65 handles your data, you can focus on what matters — enjoying your favourite games. Registration is free and takes under two minutes. Tara na!